connecting through clay 02 6241 1670

Refund Policy

Cancellation & Refund policy

Classes & Short Courses

Class fees will be refunded, less a 10% admin fee, if cancellation is notified more than 10 business days before the first class date.

If less than 10 business days’ notice is given then a refund, less 10%, will only be given if the place can be taken by another student otherwise the full fee is forfeited.

Please view your booking as a commitment to attend.

Classes cannot be transferred from one term to another or one year to another.

If a class is cancelled due to lack of enrolments, 100% of your class fee will be refunded.

All changes to bookings and refunds incur a 10% administration fee.

Canberra Potters will not issue refunds for missed classes or missed emails. Please ensure you have saved Canberra Potters emails to your contact list. [email protected]     [email protected] and [email protected]

Canberra Potters is a teaching facility and students attend our classes to learn about pottery. Imperfect, broken and cracked items are part of the learning process. We do not provide refunds for work that cracks or breaks while drying, during firing or in general class activities.

Once a class has commenced  no refunds will be issued.

Members

Member discounts must be applied at time of booking classes online. We are unable to apply member discounts retrospectively.

Member Access Sessions and Workshop Access fees are non refundable and non transferrable